Customer Reviews & Testimonials
My system was switched off by an inspector for not meeting the correct standards, it was really disappointing because the company that installed my system was no longer operating and left my warranty up in the air. I contacted Solar Service Group that were able to assist me over the phone and had a technician out the next day. Not only did they offer great advice, they updated faulty cabling and swapped a recalled component of my solar system that was deemed a fire hazard. The team over the phone and the technician were helpful and their price was extremely competitive. I am very pleased they were able to get my system up and running and I have the peace of mind that my solar system is safe and updated. I could not recommend Solar Service Group enough and will definitely be using them for my ongoing servicing.
– M. Wilson, The Basin, Victoria
I recently had your company come out to service my solar system. When I called to book in, the person I spoke to was very helpful and I appreciated that you were happy to work around my schedule for the service date as I work weekdays. The technicians arrived at the advised time and were very happy to answer my questions and took the time to explain what they had done. I will be more than happy to have Solar Service Group organise my service when it is due next. Thank you.
– K. McDonald, Ferntree Gully, Victoria
“Firstly, well done on a very good job. The Technicians arrived on time (actually they arrived too early!) We were having an Enphase battery installed at our home and when the team arrived they told us it would be an easy job to install.
They got to work and we are very happy. They did a great job.
After they were finished they showed me in detail how to use it and they were very helpful.
I’m just really happy, it looks good and it’s working.”
– W. Taaffe, Frenchs Forest, NSW
Second to none
Enphase Battery. Set up had a few problems. Then 2 battery’s did not work but the installer went above & beyond & fixed the problem his workers were just great that goes for their whole company. Providers customer service & support was second to none .
G. Smith, Woonona, NSW
A good job well done.
Should of been made aware of the product earlier
Love my solar
So glad we did this
Old school service
A win win way to go green.
reports of function, with after sales service and care.
Great Company. Very Good Service Great Staff
5 out of 5, reviewed on Jul 10, 2017
We had an existing system updated to be able to add batteries. We have not had any electrical issues since with the update. They came when they said they would and did what was agreed for both the service of the unit and the update. We now have the ability to see via a phone app our solar information. Would recommend their Solar Service
Received the letter just in time!! Thank you.
Great energy solution
The customer service is great. I would have no hesitation in recommending this product and company to anyone
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