Contact Solar Service Group with your complaint

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Complaints & Resolutions
Any concerns, complaints or feedback can be lodged directly to Solar Service Group to our Customer Care team via the form on this page or via mail to Solar Service Group PO Box 967 Eltham Victoria 3095.

Any lodged or written complaints will be addressed within twenty one (21) days of received documentation.

Households and businesses are quite aware of the rising electricity costs brought about by energy retailers over the past ten years. More recently, the spotlight has been on the major energy retailers and their reasoning for rising electricity costs passed onto their customers. 

Recently in the media, Australian Prime Minister Malcolm Turnbull unveiled his government’s new energy policy, hoped to replace the existing Clean Energy Target. This new energy plan hopes to not only reduce costs on households and businesses but to also uphold Australia’s responsibility under the Paris Climate Change Agreement and lower carbon emissions.