Complaints & Resolutions
Any concerns, complaints or feedback can be lodged directly to Solar Service Group to our Customer Care team via the form on this page or via mail to Solar Service Group PO Box 967 Eltham Victoria 3095.
Any lodged or written complaints will be addressed within twenty one (21) days of received documentation.
Solar Service Group
Getting To Know Your Energy Bill
As an essential necessity, all homes (unless off-grid) are connected to the energy grid to power your home and you choose which energy provider best suits you. We all know that we pay for the energy we use but when you receive your energy bill every quarter do you really understand how your usage is […]
Solar Service Group Subsidised Solar Battery Field Trial – Results
In 2017, Solar Service Group saw the immeasurable benefits that solar battery storage with monitoring capabilities could make on Australian households already generating their own solar energy from existing rooftop solar installations. To independently measure and judge this new technology, Solar Service Group conducted a Subsidised Solar Battery Field Trial.