Complaints & Resolutions
Any concerns, complaints or feedback can be lodged directly to Solar Service Group to our Customer Care team via the form on this page or via mail to Solar Service Group PO Box 967 Eltham Victoria 3095.
Any lodged or written complaints will be addressed within twenty one (21) days of received documentation.
Solar Service Group
Does My Solar Need Servicing?
There is a common myth that solar doesn’t need servicing as there are no moving parts. However, for the efficiency of your system and the safety of you and your family, it is important to get your system checked annually. With most components exposed to the harsh Australian weather and the electrical nature of a […]
Solar Battery Data Analysis Program
Off the back of the successful results we are obtaining from our Solar Battery Subsidised Field Trial, we are now commencing a Solar Battery Data Analysis Program, to help validate the effectiveness and saving potentials of other solar batteries in our range, and further stress test our current findings.