Complaints & Resolutions
Any concerns, complaints or feedback can be lodged directly to Solar Service Group to our Customer Care team via the form on this page or via mail to Solar Service Group PO Box 967 Eltham Victoria 3095.
Any lodged or written complaints will be addressed within twenty one (21) days of received documentation.
Queensland Government Announces Plan Toward Making Rooftop Solar and Battery Storage Technology Accessible
Following the announcement earlier in the week of the Federal Government’s hoped initiative to decrease residential and commercial electricity bills for Australians, the Queensland Government have taken a step further. Increased resources ensure that not only are they encouraging the adoption of state-of-the-art solar technology but also taking the step to make it accessible to […]
Market Power of Energy Retailers
Households and businesses are quite aware of the rising electricity costs brought about by energy retailers over the past ten years. More recently, the spotlight has been on the major energy retailers and their reasoning for rising electricity costs passed onto their customers.