Complaints & Resolutions
Any concerns, complaints or feedback can be lodged directly to Solar Service Group to our Customer Care team via the form on this page or via mail to Solar Service Group PO Box 967 Eltham Victoria 3095.
Any lodged or written complaints will be addressed within twenty one (21) days of received documentation.
Solar Service Group
How you could be losing money with your solar system
Like your car or air-conditioner service, your Solar Panels require regular servicing to ensure they are operating at optimal capacity but importantly at the revised and renewed standards as set out by the Australian Government Clean Energy Regulator. It might sound like a quick oil check at a glance but it is so much more. Comprehensive […]
Solar Service Group Field Trial
With the recent advancements in solar battery technology, and the demand for households to become less reliant on the grid, the solar battery storage market is the latest boom in the ever-changing solar industry. To help validate this new technology to the broader market, we (Solar Service Group) are conducting an exclusive Field Trial program […]