About Us

Solar Service Group (SSG) is an independent, privately owned Australian company who specialise in solar battery storage solutions, service, maintenance and repairs of PV solar systems. We provide our customers with long-term solar solutions by utilising our expert knowledge and passion for the solar energy industry. We have over 30 years’ industry experience, with a strong focus on our customers satisfaction. Our commitment to research and development within the solar battery and renewable energy sector has led us to become proud leaders in the solar battery market of Australia.

YOUR SOLAR INVESTMENT

As experts in solar systems, you can rest assured knowing that your home is in the hands of professionals who know and understand solar energy.

Our research and development efforts within the solar industry have allowed us to supply our customers with the highest quality products available in the market. Whether you are new to solar, or an existing solar energy user, we have an expert team ready to assist you with your solar energy requirements. Our staff are trained to provide you with expert knowledge, guidance and advice on all things solar.

We are an ISO 9001 certified company who only use CEC accredited installers who are qualified to deliver a safe and superior installation experience. By showing commitment to quality management, we have been able to demonstrate first-class, consistent service to our valued customers over the many years of helping Australians with their solar needs.

INDEPENDENT SERVICE PROVIDER

When it comes to solar servicing, it is strongly advised that you contact an Independent Service Provider to ensure that you receive an un-biased appraisal of your solar system. As we have no allegiance to any PV solar retailer, we offer advice that is honest, reliable and easy to understand.

Our strengths lie in our ability to understand our customers expectations. One of the main difficulties that customers experience with solar providers is the lack of aftercare support received once their system has been installed. Our customers are at the heart of what we do, therefore, an important part of our business model is to provide continuous support and aftercare beyond installation.

We can advise you on the consumption of your household appliances, how to determine the most efficient time for energy usage or the safety of your solar system. We put our customers concerns first and are here to help!

Our company is made up of staff who are passionate about their area of expertise. Whether it be our customer care specialists, sales professionals or installation experts, you’ll be supported by an experienced team ready to assist you with any enquiry.

Roof Service

WHY CHOOSE SOLAR SERVICE GROUP?

  • We’re an independently owned and operated Australian company with 30 years’ industry experience
  • We’re Australia’s leading specialists in PV solar, battery storage solutions and solar system servicing, maintenance and repairs
  • National Installer Network: we service both country and metro areas
  • We’re Australia’s largest battery provider
  • We use high quality products, along with excellent service and professionalism
  • Commitment to research and development within the renewable energy sector
  • We’re ISO 9001 certified and use CEC accredited installers

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Testimonials

 

Recommendation

M WilsonMy system was switched off by an inspector for not meeting the correct standards, it was really disappointing because the company that installed my system was no longer operating and left my warranty up in the air. I contacted Solar Service Group that were able to assist me over the phone and had a technician out the next day. Not only did they offer great advice, they updated faulty cabling and swapped a recalled component of my solar system that was deemed a fire hazard. The team over the phone and the technician were helpful and their price was extremely competitive. I am very pleased they were able to get my system up and running and I have the peace of mind that my solar system is safe and updated. I could not recommend Solar Service Group enough and will definitely be using them for my ongoing servicing.

– M. Wilson, The Basin, Victoria

Thank you

woman smiling at the cameraI recently had your company come out to service my solar system. When I called to book in, the person I spoke to was very helpful and I appreciated that you were happy to work around my schedule for the service date as I work weekdays. The technicians arrived at the advised time and were very happy to answer my questions and took the time to explain what they had done. I will be more than happy to have Solar Service Group organise my service when it is due next. Thank you.

– K. McDonald, Ferntree Gully, Victoria

It’s working

W. Taaffe“Firstly, well done on a very good job. The Technicians arrived on time (actually they arrived too early!) We were having an Enphase battery installed at our home and when the team arrived they told us it would be an easy job to install.
They got to work and we are very happy. They did a great job.
After they were finished they showed me in detail how to use it and they were very helpful.
I’m just really happy, it looks good and it’s working.”

– W. Taaffe, Frenchs Forest, NSW

Second to none

Enphase Battery. Set up had a few problems. Then 2 battery’s did not work but the installer went above & beyond & fixed the problem his workers were just great that goes for their whole company. Providers customer service & support was second to none .

G. Smith, Woonona, NSW