Making the switch to solar energy can be a big decision and along with that comes an important question – which company will I choose to install my solar system? With a magnitude of solar companies to choose from, the task of picking one can become overwhelming. To help make your decision easier, here are 5 tips you should consider when looking at solar companies.
1. How much experience do they have?
Because solar energy is still a new industry, it’s difficult to know which companies you can rely on. There are many small companies that have entered the solar market without proper expertise in the renewable energy sector. These companies are more likely to sell you cheap equipment and perform less than standard installations. When it comes to your solar investment, the last thing you want to deal with is rookie, cost-cutting mistakes.
A reliable company will usually inform the customer of how long they have been in business on their website. Solar Service Group is proudly backed by 30 years of industry experience, with a commitment to research and development within the renewable energy sector. This dedication has resulted in us becoming market leaders in Australian solar battery solutions.
2. Do they take your personal energy requirements into account?
When dealing with a reliable solar company, you’ll notice that their main concern is pairing you with products that match your personal energy requirements. Unfortunately, it’s very common for solar companies to sell you everything under the sun. For example, a company might convince you that you need a 10kW system, when you would do just fine with a smaller 6kW system. This is a fast way to ruin brand reputation and the trust that a customer puts into a solar company.
Our staff are trained to work with our customers to develop a solar solution that meets their household energy requirements. We can customise your system by considering the position of your house, the contour of your roof and how much sun or shade you have. We work with you to develop a solution you feel comfortable and confident with.
3. Do they stock a range of products and brands?
Considering our previous tip, it’s in your best interest to steer clear of solar companies that stock only one product or brand. How can a company match you with products suited to your specific needs if they only promote a single brand? You’ll want to avoid one-size-fits all solutions, a good solar company will provide you with multiple quotes and advice.
Products vary in factors such as size, price and warranty depending on the brand. A trusted solar company knows how important it is to stock a range of products so that they can cater to the different needs of their customers.
As solar experts, we ensure that our customers have access to the best brands in the industry. We stock high-performance solar PV panels that are guaranteed to produce exceptional results. If it’s a battery you are after, this easy to read chart allows you to compare the different types of solar batteries we stock.
4. Do they offer aftercare and support?
It’s post-installation and your solar system seems to be working perfectly. However, one day it switches off and you can’t get it to switch back on. A hiccup like this could be due to a fault, an internet connection issue or a tripped circuit breaker. If an unforeseen problem arises, you’ll want to ensure the solar company you’ve chosen provides aftercare support.
We have a dedicated team who specialise in the aftercare support of solar systems. If an unexpected problem arises, we are ready to resolve it for you. We also offer monitoring services which allows you to monitor the performance of your system from your smartphone or desktop. In addition to this, we like to follow up with our customers post-installation to make sure everything is running smoothly. We stand by our customers and are always here to help!
5. Do they use Clean Energy Council (CEC) accredited installers?
In Australia, it’s important to make sure the solar company you’re dealing with uses CEC accredited installers. An installer that is CEC accredited means they’ve completed the relevant quality and safety qualifications regarding the installation of solar systems.
Our top priority is the safety of our customers homes, families and our staff. We are proud members of the Smart Energy Council and every single solar job we perform is completed by CEC accredited installers.
To find out how Solar Service Group can create your perfect solar solution contact us on 1300 40 41 42.